Pool Systems Remote Monitoring

When a global leader in the pool & wellness industry asks you for help, you dive right in.

  • $2M
    Immediate Annual Savings
  • 35K
    Number of Sensor Transactions Per Second
  • 225K
    Devices Connected to Secure, Scalable Platform

The Challenge

Struggling with an antiquated system with severe device and connectivity limitations, they needed to make the right choices in order to continue to provide the service and quality their customers were accustomed to. With new hardware designs and a global reach they needed a robust and scalable platform that was secure and flexible.

Data Visualization

We provided a dashboard to get an up-to-date view of active connections, user interactions, customer usage levels, transactions per second, and more.

Realtime Monitoring

We enabled live queries for devices with fault conditions, allowing problem corrections and over the air updates without the user needing to be involved or ever seeing a problem.

Predictive Analytics

The client is able to identify malfunctioning devices and predict when specific devices and components will fail allowing service personnel to replace them avoiding service interruptions.


  • Technology

Data Strategy

  • In-depth Discovery Engagements

Systems Implementation

  • Data Preperation
  • Data Warehousing
  • Custom Dashboards


  • Operationalizing Data
  • Using Data to Experiment
  • Predictive Analytics
Product Ops Intro Video

The Solution

productOps connected more than 225,000 devices to a secure and flexible platform that scales based on demand to reduce costs and increase responsiveness.

Diving In

Once productOps visualized the data it took just two days to identify the root cause of an intermittent problem which saved the client $2M annually in warranty costs.


  • Increased Access
  • Increased Transparency
  • Performant Data Lakes
  • Accurate Testing
  • Scaleable, Reliable Platform Development
Once productOps visualized the data it took just two days to identify the root cause.


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