While it can be tempting to lump clients together by industry or size, doing so would be a disservice to them and to us. Businesses have unique needs, and a business that needed one thing today might need something different tomorrow. One of our most important jobs at the beginning of a project is to understand what business goals are driving the project. The more we know about those goals, the easier it is for us to distill them to a project strategy.
After discovery, we work with each client to articulate a crisp, unambiguous, objective threshold for success. If the goals are broad business imperatives, the strategy is a tight target that drives development. This is tremendously important because it builds trust. Nothing is hidden, everyone knows the target, and any subjective questions about how to proceed are evaluated against it.
When we say, "It's not about the code," we mean that while quality of code is tremendously important, that only matters if the final deliverable works as it should and meets client goals. While the needs of the project determine the tools used and the form of the finished product, we employ certain core principles regardless of the technology or the project. These are the result of years of experience and a relentless focus on delivery.
“productOps helps you deliver something better than you thought it could be because they bring intelligence, experience, savvy, passion and a questioning nature.”
“productOps simply dealt with every complexity we threw at them. I never had to worry about it – they just got it done the way we wanted.”
“We originally engaged productOps as a developer shop, but quickly realized they could make a much larger strategic contribution. The speed with which they were able to develop deep domain expertise was quite amazing.”
“I wouldn't use anyone else. Every time I've needed something done in a pinch and I need the best people on it, I just go to productOps.”
“This was a major endeavor. productOps simply got it done – 100% delivery.”
“The productOps team has impressed us on so many levels. They focus like a laser beam on demonstrable outcomes. They are tireless, and they balance long-term thinking with short-term action. Since they came aboard to help us with strategy, the benefits to us have been nothing short of astounding.”